Area Manager for Independent Retailers
Company: SPAR Albania
Location: Tirana, Albania
Deadline: 25 May 2024

SPAR Albania ltd. is an affiliate of BALFIN Group operating in the sector of food retail with the right of exclusivity of the name “SPAR”. In 2016, BALFIN Group started representing SPAR International setting new standards and introducing the hypermarket concept in Albania.

The SPAR supermarket chain provides a wide variety of products to the Albanian market, at approximately 40,000 products in the food and non-food categories.

SPAR International owns several product lines, manufactured in the best European factories and offering the same quality in every country, including Albania.

SPAR Albania is the only chain with 2 hypermarkets in Tirana and 79 stores in 17 cities in Albania.

Job position: Area Manager for Independent Retailers (Franchise)

Department: Independent Retailers (Franchise)
Location: Head Office, Tiranë.

Summary of the position:

Responsible for running stores to meet company’s targets and policies. The aim is to maximize profit whilst minimizing costs; Ensure promotions are accurate and merchandised to the company’s standards, staff is fully versed on the target for the day and excellent customer care standards are met.

 

Duties and Responsibilities:

  • Depending on the size of the store, and company structure, retail managers may also be required to deal with human resources, marketing, logistics, information technology, customer service and finance;
  • Completes store operational requirements by scheduling and assigning employees; following up on work results;
  • Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results;
  • Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions;
  • Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements;
  • Ensures availability of merchandise and services; maintaining inventories;
  • Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends;
  • Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios;
  • Secures merchandise by implementing security systems and measures.
  • Protects employees and customers by providing a safe and clean store environment;
  • Maintains the stability and reputation of the store by complying with legal requirements;
  • Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records;
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies;
  • Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures;
  • Contributes to team effort by accomplishing related results as needed.

 

Requirements:
Education: 
In retail management, business or marketing can help.
Working experience: 2-3 years in retail business.
Additional qualification: Good command of Microsoft Office Package (excel, Word, Power point).

Personal and organizational skills:

  • The ability to lead and motivate a team;
  • Excellent communication and ‘people’ skills;
  • A strong commitment to customer service;
  • The ability to work under pressure and handle challenging situations;
  • Confidence, drive and enthusiasm;
  • Decision-making ability and a sense of responsibility;
  • The ability to understand and analyze sales figures;
  • Sound business sense;
  • An understanding of retail laws, security and health and safety.

Application procedure: To apply for this position, please submit your CV before 25/05/2024 to hr@spar.al

* All applications will be treated with strict confidentiality according to the law No. 9887 set by the Albanian Parliament for the “Protection of Personal Data”.