BALFIN Group is one of the leading investment groups in the Western Balkans region, embodying international standards with local expertise. Founded in 1993 in Vienna by Samir Mane, today, the Group has a presence in 11 countries, Austria, Albania, Kosovo, Bosnia and Herzegovina, North Macedonia, Montenegro, Switzerland, Croatia, the Netherlands, USA, and Canada. BALFIN, a diversified group active in real estate, wholesale and retail, banking, asset management, tourism, education, and logistics, employs approximately 5,000 people. Total Group’s Assets (including financial institution) is € 2.2 billion, as of 2023 data.

Happy SHPK is one of the newest companies of BALFIN Group, launched in 2020. It provides Customer Care & Customer Experience services, Loyalty Programs, and market research services. Happy Shpk manages the largest loyalty program in Albania, “Happy,” with more than 500,000 members being rewarded annually. The company offers high-level Customer Care services daily, conducts research, surveys, and measures customer satisfaction.

Job Position: Financial Control Manager
Department: Finance Control Department
Location: Tirana

Reports to: CEO

Overview of the Role

Ensure the proper and timely functioning of the Units under the Department (Contract Management Function and Reporting Unit), by ensuring fully compliance with the internal and external rules and policies, strategies, standards and procedures and aiming the achievement of the targets, by supervising, approving, training, organizing and delegating processes within the Department and by interacting (communicate/cooperate) with other departments/units in the Bank and with third parties Ensure and control the accuracy of the financial reports and other financial and operational informatlon generated within the Department;

Main Responsibilities

• Manages, coordinates and controls the work of the Reporting Unit and Contract Management Function staff and ensures that they are appropriately trained and motivated and carry out their responsibilities to the required standards;
• Reviews the work and performance of the staff members within the units and prepares their appraisals;
• Develops and maintains all other necessary controls and processes to ensure that legal and financial requirements and regulations are complied with;
• Develops and updates well-documented procedures that describe the workflow of the reporting process;
• Supports and ensures the implementation of the accounting principles and reporting requirements in the Bank, including IFRS and Bank of Albania (BOA) standards;
• Controls and ensures accurate and timely financial statements as per IFRS, BOA (SRU and other reports), AAB and Group (GRP) requirements, accounting principles, ensuring deadlines are met;
• Acts as contact person with external auditors and offers assistance during internal or external audits;
• Participates in analyzing the financial statements of the Bank and comparing performance to projections periodically to report deviations and exceptions to management;
• Supervises the implementation of new financial reports required by external and internal users;
• Participates in the preparation and issuance of the Bank’s Annual Report;
• Ensures compliance with external parties’ requirements (BOA regulations, shareholders’ policies, etc.);
• Participates as a key actor in the preparation and updating of the 5-year Business Plan of the Bank;
• Participates in supervision/approval roles in the contract management process;
• Assists in implementing new banking systems and identifies automation opportunities;
• Develops and maintains an efficient reporting system, aiming for automation;
• Prepares and updates periodic presentations for the Management Board (e.g., Board Presentation);
• Controls compliance of invoices with contracts/approvals, verifying values against signed agreements and procedures in force;
• Participates in the Fiscalization process of the Bank’s acceptance purchase invoices;
• Performs ad-hoc tasks assigned by the CFO or any member of Management;
• Attends all relevant trainings offered by the Bank related to their work and strives to perform the job as effectively as possible.

Competencies and Requirements

• Strategic thinking;
• Team work & collaboration;
• Project management;
• Human management;
• Leadership;
• Problem solving;
• Management Skills;
• Initiative;
• Organizational skills;
• Master’s Degree of First Level in Economic Faculty
• Knowledge of internal banking regulation and the regulation of the Bank of Albania
• Very good knowledge of IFRS
• Good knowledge of the Tax Legislation of the Republic of Albania
• Good knowledge of English Language
• Good knowledge of computer programs;

Qualifications, Skills, Knowledge, Experience:

• IFRS new standards or TAX legislation updates
• On-the-job IFRS training for new and standard updates; Tax updates
• General experience in this field
• Experience regarding this position
• More than 5 years in Financial Control, preferably 3 in the banking system

What We Offer

• An attractive benefit package, including fair remuneration based on merit and performance evaluation.
• An exceptional opportunity to develop your skills and growth within BALFIN Group.
• Extra Leave days
• Dynamic and collaborative work environment

Application Procedure: To apply for this position, please submit a CV in i.shima@happy.al by 06 June 2025. 

*Your personal data (in your capacity as a job candidate) will be processed in accordance with Law no. 124/2024, dated 19/12/2024 “On the Protection of Personal Data,” as well as the Internal Regulation on the Protection of Personal Data (approved by Happy SHPK). This applies to the confidentiality and security of personal data. Only selected applicants will be notified about the next stages.

The processed data is accessed solely by HAPPY ShPK as the employer, specifically by the Human Resources Department.
The data of unsuccessful candidates will be retained for a maximum period of 1 year from the announcement of the successful candidate, for the purpose of contacting them in case of similar job openings matching the applicant’s profile. After 1 year, the data will be irreversibly deleted.