IT Supervisor
Company: SPAR Albania
Location: Tirana, Albania
Deadline: 15 Apr 2024


SPAR Albania ltd. is an affiliate of BALFIN Group operating in the sector of food retail with the right of exclusivity of the name “SPAR”.

In 2016, BALFIN Group started representing SPAR International setting new standards and introducing the hypermarket concept in Albania.

The SPAR supermarket chain provides a wide variety of products to the Albanian market, at approximately 40,000 products in the food and non-food categories.

SPAR International owns several product lines, manufactured in the best European factories and offering the same quality in every country, including Albania.

SPAR Albania is the only chain with 2 hypermarkets in Tirana and 79 stores in 17 cities in Albania.

Job position: IT Infrastructure Supervisor

Department: IT
Location: Head Office, Tiranë

Summary of the position: This position is responsible for the design, planning, implementation, and maintenance of all SPAR computer services hardware infrastructure, network, and desktop systems. The position is responsible for assisting in the creation and development of hardware and software purchases and budgets, security, network and disaster recovery plans, policies, and procedures. The incumbent in this position will lead a team of IT specialists and technicians, providing guidance, monitorship, and fostering a collaborative work environment. The ideal candidate will have hands-on experience with managing and troubleshooting complex infrastructure systems, as well as strong leadership and communication skills.

Duties and Responsibilities:

  • Manage infrastructure employees to ensure all infrastructure related tasks are completed on time and with the utmost quality.
  • Manage SPAR hardware and software to ensure applications meet both internal and external customer needs. This includes the creation and management of hardware and software purchases and budget.
  • Lead the development and implementation of infrastructure support service plans and operations so that SPAR continues to move toward meeting technology related goals. This includes exploring the feasibility of transitioning from on-premises infrastructure to a cloud-based platform by facilitating and performing discovery, review, and design of cloud-based solutions.
  • Manage infrastructure projects for SPAR so that all projects are meeting project goals and requirements within set forth timelines.
  • Troubleshoot and resolve infrastructure- related issues in a timely manner.
  • Miscellaneous projects and other duties as assigned.

Minimum Qualifications:

Position requires a minimum of four (4) years of experience working in IT infrastructure or IT infrastructure management, providing development, support, and maintenance of new or existing technology systems, applications, data and security.

Experience must include:

  • Two (2) years of lead work or supervisory experience.
  • Experience working in a complex IT Infrastructure environment including network, database, storage, backup, hypervisors, and virtual servers.
  • Expert knowledge of network, firewalls, load balancers, hypervisors, servers, storage, and backup & recovery services.
  • Hands-on experience with servers, load balancers, firewalls, and other infrastructure technologies.
  • Excellent human relations and collaboration skills to effectively lead and work with individuals and work teams.


– Additional skills:

  • Administrative skills
  • Creative skills
  • Communicative skills and co-operative ones
  • Punctual and time management skills


 Education: Bachelor’s degree or higher in related field
 Work Experience: 2-3 years experience of lead work or supervisory experience.


– Additional qualifications:

  • Good knowledge in juristic frame, real estate.
  • Good computer skills, Office Package


Application procedure: To apply for this position, please submit your CV before 15/04/2024 to




* All applications will be treated with strict confidentiality according to the law No. 9887 set by the Albanian Parliament for the “Protection of Personal Data”.