Kid Zone shpk Kidzone, a retail powerhouse operating in Albania since 2011 as part of BALFIN Group, offers a diverse range of over 30,000 products, making it a household brand catering to all demographics. With 24 stores across the region, including Kosovo, Montenegro, and Bosnia & Herzegovina, JUMBO is well-known for its European quality products, the broad range of items, and competitive prices.
Balkan Finance Investment Group, BALFIN Group, is one of the most significant and successful investment groups in the Western Balkans region. Geographically, BALFIN Group is present in Austria, Albania, Kosovo, Bosnia and Herzegovina, North Macedonia, Montenegro, Switzerland, Croatia, the Netherlands, and USA, employing approximately 5,000 people. The activities of BALFIN Group comprise real estate, wholesale and retail, banking, asset management, media, education, and logistics. BALFIN Group is growing steadily, having a positive impact on the communities through economic development, employment opportunities, innovation, and social investment.
Job position: Deputy Store Manager
Department: Operational
Location: Tirana
POSITION SUMMARY:
The Deputy Store Manager is responsible for the day-to-day management of store in accordance with overall company policy. The main focus of a deputy store manager is to improve the commercial performance of the store.
DUTIES AND RESPONSIBILITIES:
- Completes store operational requirements by scheduling and assigning employees, following up on work results;
•Maintains store staff by recruiting, selecting, orienting, and training employees;
•Maintains store staff job results by coaching, counseling, and disciplining employees. planning, monitoring, and appraising job results;
•Protects employees and customers by providing a safe and clean store environment;
•Ensures availability of merchandise and services by approving contracts;
•Manage the stock and take important decision on stock control. Is responsible for stock differences in routine controls and inventories;
•To plan, distribute and manage workload to achieve maximum productivity and efficiency;
•Organize work shift for shop’s personnel;
•To be in direct communication with clients and to supervise the customer service as an important process;
•Respect the plan grams designated from the respective departments;
•Ensure that the staff works safely and according to procedures;
•Informs the Manager about issues and resolve them through involving the right people and follow up always;
•Other duties may be asked to perform based on the business requirement.
OTHER JOB FUNCTIONS:
- Participates in any training program in and out the country.
- Ensures all the required reports.
Requests:
- Education: University Degree, preferably in business related fields
• Work Experiences: At least 3-5 years’ work experience in similar trading company.
Other qualifications:
- Mobility – the job entails frequent travel
• Must be able to use MS Office applications – Word, Outlook, and Excel to a competent standard
How to apply*: Interested candidates can send their applications by e-mail, before 22/12/2025 to our e-mail address hr@jumbo.al
*All applications will be treated with complete confidentiality according to the law No. 9887 established by the Assembly of Albania for “Protection of Personal Data”.
