We, at BALFIN Group invest in new ideas and explore new opportunities, building our business on the talent of our people and through partnerships, innovation, consideration, and accountability. Key to the success of our diverse workforce is treating our employees with respect, honesty, and fairness. For us, family is very important, and we strive to provide our employees with the necessary conditions to balance between work and private life.
We encourage the expression of different viewpoints, provide positively differentiated rewards and recognize and promote high performance. This is the place where employees can realize their career aspirations due to our continuous investment in learning and development of our people and provision of job promotion opportunities within an environment of Group companies operating in diverse business sectors.
Our corporate culture is the element that ensures cohesion in the efforts to realize the Group’s vision and is present across all the levels of our human resources – from the top management down to the front line.
The core priority of our corporate culture is to invest constantly in the human capital, which is our biggest strength.
Talent Acquisition & Retention: We focus on attracting and retaining competent professionals, whose values and principles are aligned with those of the Group.
Professional Development: We aim to provide our people with all the necessary tools and opportunities that will help them develop their skills and support their professional development. With this purpose in mind, we provide continuous trainings for our employees, by carefully identifying their potential and needs.
Being a large group and operating in different industries enables us to focus even better on the professional development of our employees and increase their chances to develop and diversify their careers through promotion across different companies and positions. Every Balfin Group employee will have the possibility to grow in their career and to evolve professionally within the Group.
Consideration: We treat our employees with respect, honesty, and justice. We appreciate all opinions and involve employees in decision-making. We encourage innovation, initiative, learning and diversity.
Balance: We recognize the importance of maintaining a balance between professional and personal life and encourage our employees to keep that balance.
Social Responsibility: One of our most important values is social responsibility which is strongly embraced also by our employees. They are encouraged and inspired to participate in voluntary initiatives and give back to the community. This makes them better people.
The purpose of Balfin Group HR teams is to champion better work and working lives for our employees through strategic partnerships with Balfin Group business units to maximize the value and experience of our people and customers.
The main pillars of Balfin Group HR Strategy are:
Talent Management: Secure that BALFIN Group applies the highest standards of Talent Management practices that enhance the right culture for employee engagement and productivity maximization. This is achieved through continuous enhancement of talent acquisition and development, optimization of succession planning and management, and improvement of performance and career management.
Employee Experience: Make BALFIN Group an outstanding workplace that offers exceptional work experience for its employees. This achieved through the creation of an exceptional employee experience which supports both organizational performance and individual satisfaction.
HR Excellence: Secure that BALFIN Group applies the highest standards of HR practice and deliverables that maximize impact on business by enhancing the HR strategic role and business impact and improvement of HR services, synergies, and technology.
BALFIN Training Academy
An enterprise in training and professional development of employees.
An enterprise in training and professional development of employees.
The Balfin Training Academy represents one of the key pillars of the Group`s strategy in further developing people. As a tailored procedure to reach our employee`s needs, the training activities are designed in such a way, to support their professional growth in current and future positions. Each year the academy training activities contain more than 5,100 training/coaching hours with more than 400 employees as participants.
Balfin Training Academy brings together experts from our companies, professors, and technicians in the academic field, as well as professional trainers from home and abroad.
This academy aims to create, maintain, and develop valuable assets, competencies, and professional employees, capable of growing and contributing professionally to their daily work responsibilities and environment, in order to be prepared and efficiently responding to any challenge.
BALFIN Talent Pool
The development program of tomorrow`s Group leaders.
Balfin Talent Pool is still another extremely important breakthrough program, which represents a leadership academy within “Balfin Group”. The aim of this program is to prepare and train future leaders, in order to be able to lead Group companies and businesses across the countries where the Group operates.
The Third Talent Pool program was launched in late 2021, bringing together 15 top talented managers, distinguished within our companies. The program rolls out during 2022 and consisted in a tailored made managerial program, bringing together theoretical knowledge, shadow coaching and project assignments.
Resort Estate Management is an integrated platform specialising in the management of premium projects in Albania. REM shapes management strategy from the concept stage, sets property and service standards that hold from day one of operations, orchestrates operators and services in line with each community charter, and develops tailored products and experiences for every destination.
Located within the Vlora Marina development, the upcoming Marriott Hotel will bring 150 rooms and Marriott International’s hospitality standards to Albania’s southern coast, with signature dining, concierge service, and state-of-the-art fitness and leisure facilities. Part of a larger mixed-use scheme with a yacht marina and branded residences, it is set to become a new icon of five-star hospitality in the Mediterranean.
The first MGallery hotel in Albania, developed by BALFIN Group at the edge of the Green Coast promenade and the country’s only Blue Flag-certified beach. It offers 131 rooms and suites with panoramic Ionian views, a five-star wellness spa, and four dining and leisure venues: Mosaic Restaurant, Mente Lobby Bar, Vela Beach Bar, and Bliss by the Pool — a blend of natural beauty and refined hospitality under Accor’s standards.
HyperActive in Kosovo brings an innovative approach to family entertainment, with go-karts, laser tag, AR bowling, escape rooms, soft play zones, and interactive games for all ages. With €34 million earmarked for the Balkans and expansion planned into Albania, North Macedonia, Austria, and Germany, HyperActive is creating spaces that encourage connection and shared experiences across generations.
Tirana Business University, supported by BALFIN Group, is a leading private academic institution developing future professionals in business and technology. By aligning its programs with industry demand, TBU bridges the gap between education and the job market and prepares a new generation of skilled leaders for Albania and the region.
Stella Mare is the exclusive representative of Maersk Line and Seago Line in Albania, Kosovo, and North Macedonia. Specialising in containerised shipping, it provides global transport connections with weekly services through the Port of Durrës, including the fastest refrigerated shipping from South America and customised logistics from Asian and European ports.
A joint venture between BALFIN Group and Milšped Group, Milšped Albania provides end-to-end logistics: warehousing, distribution, customs clearance, e-commerce services, and international transport by road, air, sea, and rail. Its regional network across the Western Balkans serves global partners including Coca-Cola, Philip Morris, Geodis, MSC, DHL, and H&M.
Tirana Logistic Park is one of Albania’s largest and most modern logistics facilities, strategically located between Rinas International Airport and the Port of Durrës. Across 36,000 m² it offers warehousing, inventory management, local distribution, freight forwarding, and value-added services such as packaging, processing, and labelling — a hub enabling faster regional and international trade.
Happy is BALFIN Group’s fintech platform, licensed under Albania’s financial services regulations. Established in 2020, it has grown beyond loyalty into electronic payment processing, digital wallets, Buy Now Pay Later credit, and the issuance of electronic money. Through its consumer app and all-in-one POS and kiosk systems for business clients, Happy provides an end-to-end digital ecosystem for modern financial transactions.
Founded in 1996, Tirana Bank is the first privately-owned bank in Albania, with 35 branches across the country and a wide ATM network. Since joining BALFIN Group in 2019 it has entered a new phase of growth: total assets surpassed €1.9 billion by the end of 2025, with record profitability and loan portfolio growth outperforming industry averages. In 2025 it was named Best Bank in Albania by Euromoney and Bank of the Year Albania by The Banker.
Established in 2020, West Park is Albania’s pioneer in retail parks, introducing the “big box” concept: multiple retailers, entertainment, and dining in modern facilities with convenient parking. Its first location in Korça set a new regional standard, and the company is now expanding to further cities in Albania and North Macedonia with a strong focus on sustainable, eco-friendly solutions.
Established in 2007, ACREM is Albania’s leading real estate and commercial asset management company. It brought international management standards to the local market and today manages premier shopping centres including TEG and QTU, as well as residential properties, logistics parks, and office space — improving operational efficiency, customer experience, and asset value across the portfolio.
The first and only lifestyle centre on the Albanian Riviera, La Vista is a commercial and leisure destination inside Green Coast Resort, blending retail, dining, and entertainment into a modern Mediterranean setting. Spread over 17,717 m² across two levels, it hosts restaurants, cafés, shops, clubs, and recreation areas, with parking for residents and visitors.
The first and only shopping centre on the Albanian Riviera, Galeria by TEG sits within Green Coast Resort and offers a curated selection of mid to high-end fashion and dining brands. Conceived as a leisure hub blending global retail with local culture, it is designed to enhance the Mediterranean lifestyle of the southern coast.
West Park in Korça opened in August 2022 as the first retail park of its kind in BALFIN Group’s Albanian portfolio. Its brand mix is built around daily lifestyle needs — food, toys, electronics, fashion, and home interior — across 5,500 m² of gross leasable area, serving as both a shopping destination and a catalyst for regional development.
East Gate Mall is Skopje’s newest urban centre and the region’s first fifth-generation shopping destination. Across 160,000 m² of total area it houses 220 stores and over 600 brands, 20 of them exclusive to the region, on five levels of retail, dining, and entertainment with 2,000 parking spaces — 62,000 m² of gross leasable area and 8.2 million visitors a year.
TEG is the largest and most diverse shopping destination in Albania, bringing together exclusive brands, entertainment areas, restaurants, and cafés in an eco-friendly design built around natural light and solar energy. With 56,000 m² of gross leasable area, it attracts more than 10.5 million visitors a year.
Opened in 2005, QTU (Universe Shopping Centre) was Albania’s first shopping centre and a turning point in the country’s retail evolution. From fashion and electronics to dining and entertainment, and anchored by Neptun, Jumbo, and SPAR Hypermarket, it spans 29,000 m² of gross leasable area and welcomes over 7.1 million visitors a year.
Founded in 2018, Balfin Real Estate supports clients across the full property lifecycle with sales, marketing, property advisory, and customer relationship management. The company manages 25 projects and an elite portfolio of premium properties valued at €1.3 billion, with an annual sell-out of approximately €170 million in 2024. It operates in Albania, Kosovo, North Macedonia, Switzerland, Austria, and the United States, and works with 37 international agency partners.
With over two decades of expertise, Balfin Construction is one of Albania’s leading forces in modern construction, delivering residential, commercial, industrial, and touristic projects of varying complexity. Signature completed projects — Green Coast, Vala Mar Residences, Rolling Hills Luxury Residences, QTU, and TEG — show the company’s combination of functionality, innovation, and architectural quality.
Balfin Canada marks the Group’s entry into the Canadian real estate market, delivering residential solutions tailored to local needs. Working with experienced local developers, the company is building its first project in Vancouver and a second development in Langley City, reinforcing BALFIN Group’s long-term presence in North America.
Founded in 2018, Balfin Austria invests in real estate that pairs distinctive architectural design with the highest quality standards. Operating through its subsidiaries, the company has developed six projects in Vienna and Upper Austria, each aligned with European sustainability benchmarks
Founded in 2023, Balfin Americas is building a portfolio of six key projects in the United States, including a Class A commercial property in New Jersey and several residential developments in New York. The projects prioritise affordable housing, local economic development, and high-quality living spaces, with thoughtful design and community-oriented planning at their centre.
Skopje East Gate is the visionary company behind North Macedonia’s first integrated mixed-use project, Skopje East Gate. Combining East Gate Mall, East Gate Living residential complex, and East Gate Business offices, the development delivers a 360- degree urban lifestyle. The project transforms the heart of Skopje with modern retail, residential, and business spaces, reflecting BALFIN Group’s commitment to shaping vibrant, future-ready city environments across the Western Balkans.
Green Coast develops and manages premium tourism and residential assets along Albania’s Ionian Riviera. Its flagship destination brings together exclusive villas, a beachfront promenade, Galeria by TEG, and Albania’s first Blue Flag-certified beach, extended by the Green Coast Hotel – MGallery Collection by Accor and a curated selection of dining, wellness, and entertainment venues.
Founded in 2002 as Mane TCI and reshaped in 2022 into an investment company, Balfin Development creates and manages some of Albania’s most prestigious residential, tourism, industrial, and commercial projects — among them Green Coast Resort & Residences, Vala Mar Residences, Rolling Hills Luxury Residences, Vlora Marina, and Univers City. The company also revitalises underused areas, turning them into self-sustaining communities with parks, recreational spaces, and educational facilities.
Fuego is a trusted consumer electronics brand in the Western Balkans, offering white and brown goods designed for everyday household needs. Combining modern design with reliability and practical functionality, Fuego has built a strong regional presence around dependable performance, usability, and value.
Valamar Tale is a high-end residential and tourism development in Tale, Lezhë, where the Mat River delta meets the Adriatic coastline. The project covers the design, construction, and operation of a resort of villas, apartments, and hospitality components, built to international standards and planned around long-term environmental and infrastructure considerations.
