BALFIN Group is one of the leading investment groups in the Western Balkans region, embodying international standards with local expertise. Founded in 1993 in Vienna by Samir Mane, today, the Group has a presence in 11 countries, Austria, Albania, Kosovo, Bosnia and Herzegovina, North Macedonia, Montenegro, Switzerland, Croatia, the Netherlands, USA, and Canada. BALFIN, a diversified group active in real estate, wholesale and retail, banking, asset management, tourism, education, and logistics, employs approximately 5,500 people.

Job position:             AI Technical Product Owner

Reports to:                 Digital Transformation Manager

Entity:                         Transformation Department

Overview of the Role

The AI Technical Product Owner leads the roadmap, development, and deployment of AI solutions across BALFIN Group companies. This includes retail analytics, financial intelligence, automation, customer insights, credit scoring, risk analysis, forecasting, and enterprise AI systems.

This role requires deep technical understanding, product ownership, and cross-functional leadership within a multi-industry environment.

Main Responsibilities

• AI Strategy & Opportunity Identification:
• Develop the Group-wide AI product vision and roadmap.
• Identify AI opportunities across retail, finance, logistics, and real estate.
• Benchmark against global industry leaders.

• Product Requirements & Delivery:
• Translate business needs into product requirements and user stories.
• Collaborate with Data Science and Engineering on model development.
• Prioritize based on impact, feasibility, and value creation.

• Model Lifecycle & Performance:
• Oversee the end-to-end lifecycle of AI models.
• Ensure model accuracy, stability, and regulatory compliance.
• Lead testing, evaluation, and optimization cycles.

• Cross-Functional Collaboration:
• Coordinate with subsidiaries and Group departments.
• Align with IT Security, Compliance, Data Governance.
• Support integration of AI across enterprise systems.

• Leadership & Stakeholder Management:
• Lead cross-group AI working groups.
• Present roadmaps and impact reports to Group leadership.
• Act as AI ambassador across the organization.

• Key Metrics (KPIs)
• Model performance (accuracy, drift, ROI contribution)
• Operational cost reduction
• Revenue uplift driven by AI
• Adoption rate across subsidiaries
• Time-to-deployment and time-to-value
• Utilization of shared AI and data infrastructure

Competencies and Requirements

• 5+ years in product management or AI/ML leadership roles
• Strong understanding of machine learning and MLOps
• Experience in retail, finance, logistics, or enterprise environments
• Proven cross-functional leadership capabilities
• Bachelor’s or Master’s in a technical (business informatics, computer science) or quantitative field
• Experience in large, multi-industry organizations preferred
• Strategic and analytical mindset
• Clear communicator and stakeholder manager
• Strong leadership and decision-making ability
• High ownership and execution discipline
• Adaptable across diverse industries and teams

What We Offer

• An attractive benefit package, including fair remuneration based on merit and performance evaluation.
• An exceptional opportunity to develop your skills and growth within BALFIN Group.
• Extra Leave days
• Recognition Rewards
• Flexible working hours

Application Procedure: To apply for this position, please submit a CV in this LINK by December 17, 2025.

* All applications will be treated with strict confidentiality according to the law No. 9887 set by the Albanian Parliament for the “Protection of Personal Data”. Only the selected candidates will be notified.