BALFIN Group is one of the most successful investment groups in the Western Balkans. Established in 1993, the Group today operates across Austria, Albania, Kosovo, Bosnia and Herzegovina, Croatia, North Macedonia, Switzerland, Montenegro, the Netherlands, Canada, and the United States of America.
Its diversified portfolio spans multiple sectors, including banking, real estate development, wholesale and retail, asset management, tourism, logistics, education, and entertainment.
With a workforce of approximately 5,500 professionals, BALFIN Group continues to grow steadily, guided by strong business ethics, financial stability, innovation, and a long-term commitment to community impact through Mane Foundation.
Happy Pay Sha is BALFIN Group’s fintech platform, offering regulated digital financial services in Albania. Established in 2020, Happy has evolved beyond loyalty programs to offer integrated electronic payment processing, digital wallet services, Buy Now Pay Later (BNPL) credit solutions, and the issuance of electronic money. Serving both individuals and businesses, its mobile app and integrated POS/kiosk systems support, secure and flexible payment solutions – creating a full digital transaction ecosystem. Licensed under Albanian financial regulations, Happy Pay will uphold high standards of security, compliance, and user experience and lead Albania’s digital finance transformation with innovation and smart commerce solutions.
Position: Senior Internal Auditor
Reports to: Audit Committee / CEO
Supervises: N/A
Company: Happy Pay sha
Overview:
Performance of all and any types of audits to all units, activities and third parties who provide substantial (critical) services to the company and its subsidiaries, in order to form a reasonable, objective and independent opinion about the adequacy and the effectiveness of the company Internal Control System (hereinafter “ICS”).
Main Duties and Responsibilities:
• Has the responsibility for the internal audit function in the company. To this respect, has the responsibility to monitor and coordinate the respective teams, considering the regulative and legislative environment and the global best practices;
• Conduct audits of all kind at all units, operations, outsourcing providers and subsidiaries in order to formulate reasonable, objective, independent and documented view of the adequacy and the effectiveness of the internal control system as well as any other authority explicitly provided by the regulative and legislative framework. In addition, is exclusively responsible for:
• Apply the audit methodology to ensure the achievement of the objectives of the Group Internal Audit.
• Performs external communications, always in agreement with the Group Internal Audit,
• Submits the Annual Action Plan and the Annual Report to the Audit Committee. The reports are approved by the IA Director of the Group.
• Informing the Group Internal Audit about the ongoing audits, as well as about any reports communicated to local regulatory bodies,
• Standardized File Retention process.
• Informs and advise their staff who process personal data of their obligations as per the data protection policy of the company;
• Monitor compliance with the data protection policy of the company, including the assignment of responsibilities, awareness-raising of your staff involved in the processing operations;
• Performs impact assessment on data protection matters within the organizational unit that is managing (leading), as per the data protection policy of the company in force;
• Cooperates and ensures all processing and/or databases are registered with Compliance Manager;
• Works with Compliance Manager (DPO) relating to business partner contracts on data protection matters. Responsible for managing operational risk, including fraud prevention in their areas of responsibilities, through ensuring segregation of duties and 4 eyes principle.
• Responsible for defining and performing permanent controls to ensure the activity being conducted by the teams they manage is following the internal rules/regulations, legal and regulatory framework in place.
Competencies & Requirements
• Business Perception
• Negotiation Skills
• Planning and Organizational Skills
• People Management & Development
• Flexibility and Adaptability
• Bachelors or in Finance, Business Management or related field
• At least 5 year previous experience in the role
What We Offer
• An attractive benefit package, including fair remuneration based on merit and performance evaluation.
• An exceptional opportunity to develop your skills and growth within BALFIN Group.
• Extra Leave days
• Dynamic and collaborative work environment
Application Procedure: To apply for this position, please submit a CV in i.shima@happy.al by 13/02/2026.
*Your personal data (in your capacity as a job candidate) will be processed in accordance with Law no. 124/2024, dated 19/12/2024 “On the Protection of Personal Data,” as well as the Internal Regulation on the Protection of Personal Data (approved by Happy Pay Sha). This applies to the confidentiality and security of personal data. Only selected applicants will be notified about the next stages.
The processed data is accessed solely by HAPPY Pay Sha as the employer, specifically by the Human Resources Department.
The data of unsuccessful candidates will be retained for a maximum period of 1 year from the announcement of the successful candidate, for the purpose of contacting them in case of similar job openings matching the applicant’s profile. After 1 year, the data will be irreversibly deleted.
