Tirana East Gate is the largest shopping center in Albania, opened in November 2011 and managed by ACREM, part of BALFIN Group, the largest financial group in the region.
BALFIN Group is one of the most successful investment groups in the Western Balkans. Established in 1993, the Group today operates across Austria, Albania, Kosovo, Bosnia and Herzegovina, Croatia, North Macedonia, Switzerland, Montenegro, the Netherlands, Canada, and the United States of America.
Its diversified portfolio spans multiple sectors, including banking, real estate development, wholesale and retail, asset management, tourism, logistics, education, and entertainment.
With a workforce of approximately 5,500 professionals, BALFIN Group continues to grow steadily, guided by strong business ethics, financial stability, innovation, and a long-term commitment to community impact through Mane Foundation.
Position: TEG Coordinator
Department: Operational
Reports to: TEG Operations Manager
Position Purpose:
The TEG Coordinator is responsible for coordinating daily operations, supporting the manager in controlling services within the shopping mall, ensuring compliance with regulations by contracted entities, sending official notices, collection, etc.
Responsibilities:
- Assists the shopping mall manager with routine work and tasks for the smooth operation of the mall.
- Contributes to the smooth operation and functioning of all services in the mall such as: external and internal security, cleaning, transportation, waste disposal, technical maintenance, etc.;
- Monthly control/monitoring of costs of subcontracted services.
- Follows up communications with subcontractors regarding matters delegated by the mall manager;
- Follows up on the implementation of the mall regulations by entities (store opening and closing hours, supply hours, working hours for new and existing entities, unloading areas, etc.);
- General and daily visual inspection regarding the positioning of the mall’s interior and exterior elements (stands, flower pots, store logos, etc.).
- Follows up on the settlement of rent, electricity and water invoices by tenants.
- Follows up on the reporting of financial information submitted by the mall units.
- Coordination with the security, maintenance, marketing, leasing, finance and legal departments regarding various requests and issues of tenants and the shopping mall.
- Follows up on the works of new stores/coordination with security & maintenance services.
- Preparation and transmission to tenants of various informative notices regarding changes/updates to the mall regulations and/or various information that needs to be communicated in written form.
- Supervision and coordination of Loading Zone and Info Point staff.
- Preparation of weekly/monthly reports for the mall parking system.
- Preparation of monthly presentations/reports on the performance of the mall.
- Organization of daily work according to the workload and tasks delegated by the mall manager.
- Weekly report to the department manager on the overall progress of the mall and identified issues.
- Other duties assigned by the manager as needed.
Qualifications
- Bachelor’s and/or Master’s Degree, preferably in Business Administration, Economics, etc.
- Work experience in the same or similar position, in the field of real estate.
Skills and Competencies:
- Excellent communication/presentation skills.
- Excellent organizational & collaboration skills.
- High honesty and integrity at work.
- Maintaining confidentiality.
- Respecting deadlines and completing tasks on time.
Notes:
Working Conditions: Tirana East Gate offers an attractive benefits package, including fair compensation based on merit and performance.
Application Method: To apply for this position, please submit your CV by 17/09/2026 to the following email address: hr@acrem.al.
All applications will be treated with full confidentiality in accordance with Law No. 9887 enacted by the Albanian Parliament on “Personal Data Protection.”